Tuesday, August 9, 2016

Exam 70-516 TS: Accessing Data with Microsoft .NET Framework 4

Published: September 17, 2012
Languages: English
Audiences: IT professionals
Technology: Windows Server 2012
Credit toward certification: Microsoft Certified Technology Specialist (MCTS)

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

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Model data (20%)
Map entities and relationships by using the Entity Data Model
Use the Visual Designer, build an Entity Data Model from an existing database, manage complex entity mappings in EDMX, edit EDM XML, map to stored procedures, create user-defined associations between entities, generate classes with inheritance and map them to tables
This objective does not include: using MetadataWorkspace
Map entities and relationships by using LINQ to SQL
Use the Visual Designer, build a LINQ to SQL model from an existing database, map to stored procedures
Create and customize entity objects
Configure changes to an Entity Framework entity, use the ADO.NET EntityObject Generator (T4), extending, self-tracking entities, snapshot change tracking, ObjectStateManager, partial classes, partial methods in the Entity Framework
Connect a POCO model to the Entity Framework
Implement the Entity Framework with persistence ignorance, user-created POCO entities
This objective does not include: use the POCO templates
Create the database from the Entity Framework model
Customize the Data Definition Language (DDL) (templates) generation process, generate scripts for a database, Entity Data Model tools
Create model-defined functions
Edit the Conceptual Schema Definition Language (CSDL), enable model-defined functions by using the EdmFunction attribute, complex types

Manage connections and context (18%)
Configure connection strings and providers
Manage connection strings, including Entity Framework connection strings; use the Configuration Manager; correctly address the Microsoft SQL Server instance; implement connection pooling; manage User Instance and AttachDBfilename; switch providers; implement multiple active result sets (MARS)
This objective does not include: use the ConnectionStringBuilder, Oracle data provider, create and use a custom provider, use third-party providers
Create and manage a data connection
Connect to a data source, close connections, maintain the life cycle of a connection
Secure a connection
Encrypt and decrypt connection strings, use Security Support Provider Interface (SSPI) or SQL Server authentication, read-only versus read/write connections
This objective does not include: Secure Sockets Layer (SSL)
Manage the DataContext and ObjectContext
Manage the life cycle of DataContext and ObjectContext, extend the DataContext and ObjectContext, support POCO
Implement eager loading
Configure loading strategy by using LazyLoadingEnabled, support lazy loading with POCO, explicitly loading entities
Cache data
DataContext and ObjectContext cache, including identity map; local data cache
This objective does not include: Velocity, SqlCacheDependency
Configure ADO.NET Data Services
Create access rules for entities, configure authorization and authentication, configure HTTP verbs

Query data (22%)
Execute a SQL query
DBCommand, DataReader, DataAdapters, DataSets, manage data retrieval by using stored procedures, use parameters, System.Data.Common namespace classes
Create a LINQ query
Syntax-based and method-based queries, join, filter, sort, group, aggregation, lambda expressions, paging, projection
This objective does not include: compile queries
Create an Entity SQL (ESQL) query
Join, filter, sort, group, aggregation, paging, use functions, query plan caching, return a reference to an entity instance, use parameters with ESQL, functionality related to EntityClient classes
Handle special data types
Query BLOBs, filestream, spatial and table-valued parameters
This objective does not include: implement data types for unstructured data, user-defined types, Common Language Runtime (CLR) types
Query XML
LINQ to XML, XmlReader, XmlDocuments, XPath
This objective does not include: XSLT, XmlWriter
Query data by using WCF.NET Data Services
Implement filtering and entitlement in WCF.NET Data Services, address resources, create a query expression, access payload formats, Data Services interceptors

Manipulate data (22%)
Create, update, or delete data by using SQL statements
Create/Update/Delete (CUD), use DataSets, call stored procedures, use parameters
Create, update, or delete data by using DataContext
CUD, call stored procedures, use parameters
This objective does not include: ObjectTrackingEnabled
Create, update, or delete data by using ObjectContext
CUD, calling stored procedures, using parameters, setting SaveOptions
Manage transactions
System.Transactions, DBTransaction, roll back a transaction, Lightweight Transaction Manager (LTM)
This objective does not include: distributed transactions, multiple updates within a transaction, multiple synchronization of data within an acidic transaction
Create disconnected objects
Create self-tracking entities in the Entity Framework, attach objects, DataSets, table adapters

Develop and deploy reliable applications (18%)
Monitor and collect performance data
Log generated SQL (ToTraceString), collect response times, implement performance counters, implement logging, implement instrumentation
Handle exceptions
Resolve data concurrency issues (handle OptimisticConcurrency exception, Refresh method), handle errors, transaction exceptions, connection exceptions, timeout exceptions, handle an exception from the Entity Framework disconnected object, security exceptions
Protect data
Encryption, digital signature, hashing, salting, least privilege
Synchronize data
Online/offline Entity Framework, synchronization services, save locally
Deploy ADO.NET components
Package and publish from Visual Studio, deploy an ADO.NET Services application, package and deploy Entity Framework metadata
This objective does not include: configure IIS, MSDeploy, MSBuild
QUESTION 1
You are developing a Microsoft .NET Framework 4 application.
You need to collect performance data to the event log after the application is deployed to the production environment.
Which two components should you include in the project? (Each correct answer presents part of the solution. Choose two.)

A. A trace listener
B. A debug listener
C. Debug.Asset() statements
D. Debug.WriteLine() statements
E. Trace.WriteLine() statements
Answer: B,C
Explanation: Tracing is a way for you to monitor the execution of your application while it is running.
Example:
For example, suppose you set up two listeners: a TextWriterTraceListener and an EventLogTraceListener. Each listener receives the same message. The TextWriterTraceListener would direct its output to a stream, and the EventLogTraceListener would direct its output to an event log.
The following example shows how to send output to the Listeners collection. C#VB
// Use this example when debugging. System.Diagnostics.Debug.WriteLine("Error in Widget 42");
// Use this example when tracing. System.Diagnostics.Trace.WriteLine("Error in Widget 42");


QUESTION 2
You use Microsoft Visual Studio 2010 and Microsoft .NET Framework 4 to create an
application. The application uses the ADO.NET Entity Framework to model entities.
You need to create a database from your model.
What should you do?

A. Run the edmgen.exe tool in FullGeneration mode.
B. Run the edmgen.exe tool in FromSSDLGeneration mode.
C. Use the Update Model Wizard in Visual Studio.
D. Use the Generate Database Wizard in Visual Studio. Run the resulting script against a Microsoft SQL Server database.
Answer: D
Explanation:
To update the database, right-click the Entity Framework designer surface and choose Generate Database From Model.
The Generate Database Wizard produces a SQL script file that you can edit and execute.

QUESTION 3
You use Microsoft Visual Studio 2010 and Microsoft .NET Framework 4 to develop an application that uses the Entity Framework. The application has an entity model that includes SalesTerritory and SalesPerson entities as shown in the following diagram.


You need to calculate the total bonus for all sales people in each sales territory.
Which code segment should you use?
A. from person in model.SalesPersons group person by person.SalesTerritory into territoriesByPerson
select new
{
SalesTerritory = territoriesByPerson.Key,
TotalBonus = territoriesByPerson.Sum(person => person.Bonus) };
B. from territory in model.SalesTerritories group territory by territory.SalesPersons into personByterritories
select new
{
SalesTerritory = personByterritories.Key,
TotalBonus = personByterritories.Key.Sum(person => person.Bonus) };
C. model.SalesPersons
.GroupBy(person => person.SalesTerritory)
.SelectMany(group => group.Key.SalesPersons)
.Sum(person => person.Bonus); D. model.SalesTerritories
.GroupBy(territory => territory.SalesPersons)
.SelectMany(group => group.Key)
.Sum(person => person.Bonus);
Answer: A

QUESTION 4
You use Microsoft Visual Studio 2010 and Microsoft .NET Framework 4 to create an application. The application connects to a Microsoft SQL Server database. The application uses DataContexts to query the database.
The application meets the following requirements:
Stores customer data offline.
Allows users to update customer records while they are disconnected from the server.
Enables offline changes to be submitted back to the SQL Server by using the DataContext object.
You need to ensure that the application can detect all conflicts that occur between the offline customer information submitted to the SQL Server and the server version.
You also need to ensure that you can roll back local changes.
What should you do?

A. Add a try/catch statement around calls to the SubmitChanges method of the DataContext object and catch ChangeConflictExceptions.
B. Add a try/catch statement around calls to the SubmitChanges method of the DataContext object and catch SqlExceptions.
C. Override the Update operation of the DataContext object. Call the ExecuteDynamicUpdate method to generate the update SQL.
D. Call the SubmitChanges method of the DataContext object.
Pass System.Data.Linq.ConflictMode.ContinueOnConflict to the method.
Answer: D
Explanation:
FailOnFirstConflict Specifies that attempts to update the database should stop immediately when the first concurrency conflict error is detected.
ContinueOnConflict Specifies that all updates to the database should be tried, and that concurrency conflicts should be accumulated and returned at the end of the process. ExecuteDynamicUpdate() Method Called inside update override methods to redelegate to LINQ to SQL the task of generating and executing dynamic SQL for update operations. ConflictMode Enumeration
(http://msdn.microsoft.com/en-us/library/bb345922.aspx) DataContext.ExecuteDynamicUpdate Method (http://msdn.microsoft.com/en-us/library/system.data.linq.datacontext.executedynamicupdate.aspx)


QUESTION 5
You use Microsoft Visual Studio 2010 and Microsoft .NET Framework 4 to create an
application. The application connects to a Microsoft SQL Server database. You use the ADO.NET Entity Framework to model entities.
You need to add a new type to your model that organizes scalar values within an entity.
You also need to map stored procedures for managing instances of the type.
What should you do?

A. Add the stored procedures in the SSDL file along with a Function attribute. Define a complex type in the CSDL file.
Map the stored procedure in the MSL file with a ModificationFunctionElement.
B. Add the stored procedures in the SSDL file along with a Function attribute. Define a complex type in the CSDL file.
Map the stored procedure in the MSL file with an AssociationEnd element.
C. Use the edmx designer to import the stored procedures.
Derive an entity class from the existing entity as a complex type.
Map the stored procedure in the MSL file with an AssociationEnd element. D. Add the stored procedures in the SSDL file along with a Function attribute. Derive an entity class from the existing entity as a complex type.
Map the stored procedure in the MSL file with a ModificationFunctionElement.
Answer: A
Explanation:
EndProperty Element (MSL) (http://msdn.microsoft.com/en-us/library/bb399578.aspx) AssosiationEnd Attribute (http://msdn.microsoft.com/en-us/library/cc716774.aspx)

Friday, July 1, 2016

600-460 UCCEIS Implementing and Supporting Cisco Unified Contact Center Enterprise

600-460 UCCEIS Implementing and Supporting Cisco Unified Contact Center Enterprise

Exam Number 600-460 UCCEIS
Associated Certifications Cisco Unified Contact Center Enterprise Specialist
Duration 75 minutes (65-75 questions)
Available Languages English

This exam tests a candidate's knowledge of installing and deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of the Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network. Skills assessed include install, setup, configure, and troubleshoot the solution.



The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.

14% 1.0 Describe the Fault Tolerant Characteristics of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified Customer Voice Portal, Cisco Unified Intelligence Center, and Cisco Finesse

1.1 Explain the fault-tolerant integration of Cisco Unified Customer Voice Portal in the Cisco Unified CCE solution

1.2 Explain what Cisco Unified ICM router key is

1.3 Describe the steps required for Cisco Finesse configuration updates

1.4 Describe the internal communications between Cisco Unified ICM components

1.5 Describe the requirements for Cisco Unified ICM heartbeats

1.6 Describe the synchronization between Cisco Unified ICM components

1.7 Describe the considerations for upgrading one or more components of the Cisco Unified CCE solution

1.8 Describe the impact of a network failure in the Cisco Unified CCE solution

1.9 Explain how the Cisco (Unified ICM) call routing script can detect and route around failed system components of the Cisco Unified CCE solution

21% 2.0 Describe the Installation Process for ICM Components of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse

2.1 Describe the configuration elements for Cisco Unified CVP that is required in Unified ICM

2.2 Describe the install and setup for SIP dialer and voice gateways

2.3 Describe the Cisco Unified Intelligence Center requirements using virtualization environment

2.4 Explain the configuration roles for agent teams

2.5 Describe the install and configuration requirements for Cisco Finesse

2.6 Describe the configuration limits for Packaged CCE

2.7 Describe the configuration requirements for voice gateway used in Packed CCE deployment

2.8 Explain the required configuration to use significant digits

2.9 Explain the required software to install and setup VMware Hypervisor

2.10 Describe the configuration options required to enable the Outbound option in the Cisco Unified ICM

2.11 Describe the role of the Cisco Unified ICM Domain Manager tool

2.12 Describe the Unified ICM routing clients

18% 3.0 Describe the Call Flow Scripting Process in Cisco Unified ICM and Cisco Unified CVP for the Cisco Unified Contact Center Enterprise Solution

3.1 Describe the precision queue scripting consideration

3.2 Describe the Extended Call Context variables with Cisco Unified CVP

3.3 Describe the functionality limitation imposed when you use Cisco Unified CVP MicroApp

3.4 Describe the elements needed to trigger Cisco Unified ICM script

3.5 Describe configuration elements to make VXML gateway part of Cisco Unified CVP deployment

3.6 Describe configuration elements needed for post call survey

3.7 Describe outbound scripting considerations

3.8 Describe the impact that Cisco Unified ICM scripting has on reporting in the Cisco Unified CCE solution

3.9 Describe configuration elements needed for sig digits

3.10 Explain the options available in Cisco Unified ICM call routing scripts to access external databases for call routing

3.11 Describe how MicroApp can capture DTMF

16% 4.0 Understanding Cisco Unified CCE Tools Including Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Tools

4.1 Describe the available tools in the Cisco Unified CCE solution to support Cisco Unified Intelligent Contact Management

4.2 Describe the available tools in the Cisco Unified CCE solution to support the Cisco Unified Communications Manager

4.3 Describe the available tools in the Cisco Unified CCE solution to support the Cisco Unified CVP Customer Response Solutions

4.4 Describe the available tools in the Cisco Unified CCE solution to support Cisco Finesse

4.5 Describe the available tools in the Cisco Unified CCE solution to support the Cisco Unified Intelligence Center

11% 5.0 Identify Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse

5.1 Identify issues in Cisco Unified CVP log and trace files

5.2 Identify issues in Cisco Unified ICM and CTI log and trace files

5.3 Identify issues in Cisco Unified Enterprise outbound option log and trace files

5.4 Identify issues in Cisco Finesse log and trace files

5.5 Identify issues in Cisco Unified Contact Center Enterprise security

7% 6.0 Understanding Cisco Unified CCE Agent Supervision Issues and Considerations

6.1 Identify Ring No Answer issues and considerations

6.2 Identify Cisco Finesse considerations to avoid agent issues

6.3 Understanding Cisco Finesse Administration to avoid agent issues

6.4 Identify issues with agents not being able to log into Cisco Unified CCE

6.5 Identify issues with agent call behavior

13% 7.0 Understanding Cisco Unified CCE Solution Call Flow Issues and Considerations

7.1 Identify call flow issues and considerations for the Cisco Unified ICM call routing scripts for inbound and outbound calls

7.2 Identify call flow issues for agent transfers in the Cisco Unified CCE solution

7.3 Identify call flow issues and considerations for the Cisco Unified CVP scripts

7.4 Identify Cisco Unified CVP configuration elements and their purpose

7.5 Identify call flow issues and considerations for the VXML gateways

7.6 Identify voice quality issues

QUESTION 1
In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements
about how to increase the Cisco Unified CVP availability are true? (Choose two.)

A. Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.
B. Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact
the Cisco Unified CVP Call Server to direct the call correctly.
C. Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.
D. Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.
E. For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.

Answer: B,C

Explanation:


QUESTION 2
In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer
synchronization?

A. ccagent
B. mds
C. router
D. opc

Answer: B

Explanation:


QUESTION 3
What is the semantic meaning of the RouterCallKeyDay variable?

A. It represents a number that corresponds to the day that the call was taken. For example: at
midnight it could increment from 151191 to 151192.
B. It represents a string that corresponds to the day that the call was taken. For example: at
midnight it could advance from "Monday" to "Tuesday".
C. It represents a number that uniquely identifies the call during the day it was taken. For example:
at midnight it would reset to zero.
D. It represents a sequence number used for ordering rows for the same call.
E. It represents a string that corresponds to a Globally Unique Call Identifier.

Answer: A

Explanation:


QUESTION 4
Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to
CTI Server, Contact Center Enterprise Administration, or cluster settings. Which service must be
restarted for changes to take effect?

A. Cluster Manager
B. System Application Agent
C. Cisco DB
D. Cisco Tomcat
E. Cisco Dirsync

Answer: D

Explanation:


QUESTION 5
Within Cisco Unified ICM, which process handles communication between the router and
peripheral gateway components?

A. dbagent
B. opcs
C. ccagent
D. mds

Answer: C

Explanation:


Friday, June 10, 2016

500-280 SSFSNORT Securing Cisco Networks with Open Source Snort (SSFSNORT) for Validating Knowledge

QUESTION 1
Which protocol operates below the network layer?

A. UDP
B. ICMP
C. ARP
D. DNS

Answer: C

Explanation:


QUESTION 2
Which area is created between screening devices in an egress/ingress path for housing web, mail,
or DNS servers?

A. EMZ
B. DMZ
C. harbor
D. inlet

Answer: B

Explanation:


QUESTION 3
What does protocol normalization do?

A. compares evaluated packets to normal, daily network-traffic patterns
B. removes any protocol-induced or protocol-allowable ambiguities
C. compares a packet to related traffic from the same session, to determine whether the packet is
out of sequence
D. removes application layer data, whether or not it carries protocol-induced anomalies, so that
packet headers can be inspected more accurately for signs of abuse

Answer: B

Explanation:


QUESTION 4
On which protocol does Snort focus to decode, process, and alert on suspicious network traffic?

A. Apple talk
B. TCP/IP
C. IPX/SPX
D. ICMP

Answer: B

Explanation:


QUESTION 5
Which technique can an intruder use to try to evade detection by a Snort sensor?

A. exceed the maximum number of fragments that a sensor can evaluate
B. split the malicious payload over several fragments to mask the attack signature
C. disable a sensor by exceeding the number of packets that it can fragment before forwarding
D. send more packet fragments than the destination host can reassemble, to disable the host
without regard to any intrusion-detection devices that might be on the network

Answer: B

Explanation:

Saturday, March 19, 2016

300-080 CTCOLLAB Troubleshooting Cisco IP Telephony & Video v1.0

Exam Number 300-080 CTCOLLAB
Associated Certifications CCNP Collaboration
Duration 75 Minutes (55 - 65 questions)
Available Languages English
This exam assesses learner's knowledge and skills that are required to troubleshoot a Cisco Unified Collaboration solution. The assessment covers troubleshooting methodology, triage, resources, and tools. The exam also covers Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences.
The following course is the recommended training for this exam.
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)
Cisco Technology Training for Collaboration E-Learning
Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.

QUESTION 1
Refer to the exhibit.

Assuming that the two Cisco SAF Forwarders are adjacent to each other and that no SAF clients have been configured, which statement is true?
A. The Cisco SAF Forwarders will not establish a neighbor relationship because the service-family external-client configuration is missing.
B. The Cisco SAF Forwarders will not establish a neighbor relationship because the eigrp label CUCME should be replaced with SAF.
C. The Cisco SAF Forwarders will not establish a neighbor relationship because the service-family external-client configuration is missing as well as the static neighbor configurations.
D. The Cisco SAF Forwarders will establish a neighbor relationship. No further configuration is required.
E. Cisco SAF Forwarders will not establish a neighbor relationship until the SAF clients are configured and registered to the Cisco SAF Forwarders.
Answer: D

QUESTION 2
To maintain proper database integrity, what is the recommended maximum round-trip delay between multiple Cisco VCS appliances in a cluster?
A. 10 ms
B. 15 ms
C. 25 ms
D. 30 ms
E. 50 ms
F. 80 ms
Answer: D

QUESTION 3
To achieve 720p (HD) quality at 30 frames per second on an endpoint that is running TC software, what is the minimum configured call rate?
A. 512 kbps
B. 1152 kbps
C. 768 kbps
D. 2560 kbps
Answer: B

QUESTION 4
When parsing trace output after the call routing decision and path selection have been made, which two records can be found in the CCM|RouteList? (Choose two.)
A. PretransfromDigitString
B. CallingPartyNumber
C. PretransformCallingPartyNumber
D. RouteListName
E. findLocalDevice
F. RouteListCdrc :
Answer: D,F

QUESTION 5
When a user attempts to log out from Cisco Extension Mobility service by pressing the services button and selecting the Cisco Extension Mobility service, the user is not able to log out. What is causing this issue?
A. The Cisco Extension Mobility service has not been configured on the phone.
B. The user device profile is not subscribed to the Cisco Extension Mobility service.
C. The CTI service is not running.
D. The logout URL that is defined for the Cisco Extension Mobility service is incorrect or does not exist under the IP Phone Services configuration.
Answer: B

Monday, March 14, 2016

300-075 CIPTV2 Implementing Cisco IP Telephony & Video, Part 2 v1.0

Exam Number 300-075 CIPTV2
Associated Certifications CCNP Collaboration
Duration 75 Minutes (50 - 60 questions)
Available Languages English

This exam tests candidates seeking CCNP Collaboration on their ability for implementing a Cisco Unified Collaboration solution in a multisite environment. It covers Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and mobility features such as Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility. The exam also describes the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager.

The following course is the recommended training for this exam.
Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)
Cisco Technology Training for Collaboration E-Learning

Courses listed are offered by Cisco Learning Partners-the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.

Exam Description
The Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 exam is a 75 minute 55-65 question assessment that tests candidates seeking CCNP Collaboration on their ability for implementing a Cisco Unified Collaboration solution in a multisite environment. It covers Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and mobility features such as Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility. The exam also describes the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

1.0 VCS Control 17%
1.1 Configure registration of devices
1.2 Explore the fundamentals of subzones
1.3 Describe zone plans for VCS
1.4 Describe and configure traversal zones
1.5 Describe the benefits and configuration of transforms and create call policies
1.6 Explore VCS searches for endpoints
1.7 Integrating LDAP
1.8 Explain DNS and SRV records and document requirements for SRV records
1.9 Describe how clustering and replication works and configure a cluster
1.10 Configure interworking with VCS
1.11 Configure H.323 (including gatekeeper) and SIP
1.12 Configure trunking

2.0 Collaboration Edge (VCS Expressway) 12%
2.1 Identify and configure the requirements when deploying a collaboration edge
2.2 Establish a relationship between C/Expressway E and CUCM
2.3 Document and produce requirements for firewall and NAT configuration
2.4 Describe and implement privacy and security controls for external devices and calls
2.5 Describe elements in a traversal call (H.460 and Assent)

3.0 Configure CUCM Video Service Parameters 9%
3.1 Configure DSCP
3.2 Configuring clusterwide parameters system QoS

4.0 Describe and Implement Centralized Call Processing Redundancy 10%
4.1 Describe device fail over
4.2 Configure call survivability
4.3 Configure Cisco Unified Survivable Remote Site Telephony operation
4.4 Verify redundancy operations

5.0 Describe and Configure a Multi-site Dial Plan for Cisco Unified Communications Manager 17%
5.1 Describe the issues with multi-site dial plans
5.2 Describe the differences between the various gateways and trunk types supported by

Cisco Unified Communication Manager
5.3 Implement trunks to VCS
5.4 Describe globalized call routing based on URI dial plans and ILS
5.5 Implement a numbering plan for multi-site topologies

6.0 Implement Call Control Discovery/ILS 14%
6.1 Configure Service Advertisement Framework Forwarder
6.2 Configure Service Advertisement Framework Client Control
6.3 Configure Service Advertisement Framework Call Control Discovery
6.4 Configure URI calling
6.5 Configure ILS network
6.6 Configure Global Dial Plan Replication

7.0 Implement Video Mobility Features 9%
7.1 Configure extension mobility, and device mobility
7.2 Configure unified mobility (including video)

8.0 Implement Bandwidth Management and Call Admission Control on CUCM 12%
8.1 Configure regions
8.2 Implement transcoders and MTPs
8.3 Configure locations CAC and Enhanced CAC
8.4 Correlate events based on traces, logs, debugs and output of monitoring tools
8.5 Parse and interpret traces, logs, debugs and output of monitoring tools

QUESTION 1
When multiple Cisco Extension Mobility profiles exist, which actions take place when a user tries to log in to Cisco Extension Mobility?

A. The login will fail because only a single Cisco Extension Mobility profile is allowed.
B. The user must select the desired profile.
C. The user must login to both profiles in the order they are presented.
D. The user may login to both profiles in any order.
E. Login will only be allowed to multiple profiles if the service parameter Allow Multiple Logins is enabled.

Answer: B

Explanation:
Incorrect answer: A, C, D, E
Users access Cisco Extension Mobility by pressing the Services or Applications button on a Cisco Unified IP Phone and then entering login information in the form of a Cisco Unified Communications Manager UserID and a Personal Identification Number (PIN). If a user has more than one user device profile, a prompt displays on the phone and asks the user to choose a device profile for use with Cisco Extension Mobility.
Link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsem.html


QUESTION 2
Which ability does the Survivable Remote Site Telephony feature provide?

A. a means to allow the local site to continue to send and receive calls in the event of a WAN failure
B. a means to route calls on-net through other sites during high utilization periods
C. a method that allows for backup calls in the event that your gateway fails
D. the ability to force a call out of a certain trunk when the Cisco Unified Communications Manager is being upgraded

Answer: A


QUESTION 3
What is the fastest way for an engineer to test the implementation of SRST in a production environment?

A. Shut down the Cisco Unified Communications Manager Servers.
B. Shut down the switch ports connected to the Cisco Unified Communications Manager Servers.
C. Add a null route to the publisher Cisco Unified Communications Manager at the remote router. Remove the null route when the operation is verified.
D. Unplug the IP phones from their switch ports.
E. Verification is not needed.

Answer: C


QUESTION 4
Refer to the exhibit.


The HQ site uses area code 650. The BR1 site uses area code 408. The long distance

A Composite Solution With Just One Click - Certification Guaranteed 3
national code for PSTN dialing is 1. To make a long distance national call, an HQ or BR1 user dials access code 9, followed by 1, and then the 10-digit number.
Both sites use MGCP gateways. AAR must use globalized call routing using a single route pattern. Assume that all outgoing PSTN numbers are localized at the egress gateway as shown in the exhibit.
Which partition should be configured in the AAR CSS applied at the phones?

A. PSTN partition
B. LD partition
C. The HQ AAR CSS must include a partition assigned to route pattern 91408XXXXXXX. The BR1 AAR CSS must include a partition assigned to route pattern 91650XXXXXXX.
D. AAR CSS must contain translation pattern 9.1[2-9]XX[2-9]XXXXXX for each site that must be globalized. Otherwise the called numbers will not be localized at the egress gateway.

Answer: A


QUESTION 5
Refer to the exhibit.


The HQ Cisco Unified Communications Manager has been configured for end-to-end RSVP. The BR Cisco Unified Communications Manager has been configured for local
RSVP.
RSVP between the locations assigned to the IP phones and SIP trunks at each site are configured with mandatory RSVP. When a call is placed from the IP phone at HQ to the BR phone at the BR site, which statement is true?

A. The Cisco Unified Communications Manager at HQ will fall back to local RSVP and place the call. No RSVP end-to-end will occur.
B. RSVP end-to-end will occur.
C. The Cisco Unified Communications Manager at HQ will use end-to-end RSVP. The BR Cisco Unified Communications Manager will use local RSVP.
D. The call will fail.
E. The call will proceed as a normal call with no RSVP reservation.

Answer: D

Explanation:
Incorrect answer: A, B, C
A possible cause is that the same router is being used as the calling and called RSVP agents, and that router is not running the latest IOS version, which supports loopback on RSVP reservation. Make sure that the router is running the latest IOS version.
Link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmsys/a02rsvp.html #wp1155102

Saturday, March 12, 2016

Exam 70-333 Deploying Enterprise Voice with Skype for Business 2015 (beta)

Published: July 31, 2015
Languages: English
Audiences: IT professionals
Technology: Skype for Business
Credit toward certification: MCSE

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Plan and design Skype for Business with Enterprise Voice (30-35%)
Design Enterprise Voice topology
Design mediation server collocation or placement, gateways, trunks, voice resiliency, mediation server dependencies, voice usage and traffic, DNS, and phone configuration
Design call routing and Public Switched Telephone Network (PSTN) connectivity
Design dial plans, routes, including location-based routing, normalization, voice policies, basic emergency dialing and notification, PSTN usage, and trunk configuration; design for call via work; define SIP trunk capacity requirements; design multiple media gateway support, trunk configuration; define outbound translation rules, inbound dial plan; qualify technology options from UCOIP
Design voice applications
Design call park, Response Group, delegation model, Response Group workflows; design private line and vacant number announcements
Design unified messaging (UM)
Design UM dial plans, normalization rules, UM auto-attendant, subscriber access, UM outbound dialing, and UM placement and capacity for on-premises and online
Plan for network readiness and optimization
Assess network requirements including Multiprotocol Label Switching (MPLS), virtual private network (VPN), multiple MPLS providers including ExpressRoute providers, asymmetric links, point-to-point wireless, internal NAT, TCP vs. UDP, and signaling vs. media traffic; plan for optimal conferencing traffic, capacity, Edge placement, assess QoS readiness including traffic policing and traffic shaping impact on RTC, DSCP, port based, scavenger class, best effort traffic class, and separate/converged networks; estimate network usage; analyze media scenarios for conference, peer-to-peer, PSTN, and capture traces for max jitter, average jitter, peak consecutive packet loss, average packet loss, and one-way network delay
Design network services for Enterprise Voice
Design Location Information Services (LIS) and Call Admission Control (CAC); plan for Media Bypass; design for QoS including port requirements for internal and external services; design and forecast network needs for sizing ExpressRoute
Model and analyze Skype for Business traffic per site
Predict and calculate service needs and growth, compare how different personas impact network requirements, and calibrate usage models based on customer usage and business requirements, including web, audio and video conferencing, PSTN, and peer-to peer calls; adjust business requirements, adjust network components (topology, capacity), and limit traffic volume or modify solution design; calculate traffic volume by using the Skype for Business bandwidth calculator for branch traffic, central site traffic, and remote user traffic
Analyze policies and historical data network usage
Analyze Service Level Agreements (SLAs) on network infrastructure, analyze impact of security policies, including firewalls, VPN tunnels, remote access, Direct Access, NAT, and Private VLANs, and assess appropriateness of current QoS policies for Skype for Business, average usage, peak usage, average drop, and peak packet loss; analyze historical call quality data; analyze bandwidth requirements for Skype for Business Online
Plan and analyze simulation traffic results, and make recommendations
Design site traffic generator endpoint placement/location, design site traffic generator transaction path, and design site traffic generator transaction volume per path; interpret baseline network characteristics and any variations, analyze simulation results in the context of a network (topology, QoS); recommend network reconfigurations, recommend modifications for QoS approach, and explain impact of observed network characteristics, including latency, packet loss, jitter, and bandwidth usage

Deploy and configure Enterprise Voice (30-35%)
Configure network services for Enterprise Voice
Configure Location Information Services (LIS), Call Admission Control (CAC) for voice, Call Admission Control (CAC) for video, DHCP for phone edition, QOS, and media bypass; configure ExpressRoute for Office 365
Configure voice applications
Configure call park, Response Group workflows, Response Group queues, private line, and vacant number announcements, configure delegation; configure and enable PSTN Conferencing with ACP, Cloud PBX, PSTN Calling, Hybrid Voice infrastructure; port phone numbers to Microsoft as the carrier; configure users with cloud phone numbers
Configure call routing
Configure dial plans, routes, and trunks; apply voice policies, PSTN usages, and emergency dialing; call via work
Configure unified messaging (UM) for Skype for Business and Cloud Voicemail
Configure UM dial plans, the normalization rules, UM auto-attendant, subscriber access, and call answering rules; configure DNS records; configure Edge Server for integration with Office 365; manage and assign Hosted Voice Mail policies; enable users for Hosted Voice Mail; create Contact Objects for Hosted Voice Mail; configure Skype for Business Online Enterprise Voice users to have Cloud Voicemail
Configure Enterprise Voice client features
Configure delegation, simultaneous ring, team calling, and group call pickup, shared line appearance, call via work

Manage and troubleshoot Enterprise Voice (30-35%)
Troubleshoot call setup and teardown
Troubleshoot Skype for Business Server and Skype for Business Online internal phone calls (PC to PC), external phone calls (PC to Public Switched Telephone Network [PSTN]), inbound and outbound routing, network configuration, and internal and external clients; call via work
Troubleshoot Enterprise Voice quality issues
Analyze Call Detail Recording/ Quality of Experience (CDR/QOE) logs, analyze call flow by using Snooper, analyze call data quality using call quality methodology (CQM), troubleshoot third-party devices, QOS, and network bandwidth; analyze rate my call results; analyze and troubleshoot issues with Skype for Business Online Enterprise Voice users
Troubleshoot Enterprise Voice configuration
Analyze dial plans (normalization, translation), analyze session management (trunk routing); analyze policies, routes, and usages; troubleshoot external connectivity (gateways, SBA, PBX, SBC, PSTN) and media bypass; call admission control (CAC); call via work; troubleshoot delegation, simultaneous ring, team calling, and group call pickup; number porting
Troubleshoot and analyze Enterprise Voice applications
Troubleshoot call park, Response Groups, unassigned numbers, Exchange voicemail, and LIS and emergency calling implementation
Troubleshoot universal communications (UC) devices and peripherals
Troubleshoot device update issues, device connectivity issues (LPE + 3PIP), PIN authentication issues, peripherals, and VDI plug-in device pairing
Monitor and manage Skype for Business
Monitor call quality dashboard, monitoring server reports, QoE, synthetic transactions, and server health; monitor Rate My Call results

Who should take this exam?
Candidates for this exam are IT consultants and telecommunications consulting professionals who design, plan, deploy, and maintain solutions for unified communications (UC). Candidates should be able to translate business requirements into technical architecture and design for a UC solution. Candidates should have a minimum of two years of experience with Skype for Business technologies and be familiar with supported migration scenarios. Candidates should be proficient in deploying Skype for Business Server and Skype for Business Online solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability. Candidates should also know how to monitor and troubleshoot Skype for Business using Microsoft tools. In addition, candidates should be proficient with Active Directory Domain Services, data networks, and telecommunications standards and components that support the configuration of Skype for Business. Candidates should be familiar with the requirements for integrating Skype for Business with Microsoft Exchange Server and Office 365.

Monday, March 7, 2016

Exam 70-383 Recertification for MCSE: SharePoint

Published: January 6, 2016
Languages: English, German, Japanese
Audiences: IT professionals
Technology: SharePoint Server 2013
Credit toward certification: MCP, MCSE

This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Design a SharePoint topology
Design an information architecture
Design inter-site navigational taxonomy; design site columns and content types; design keywords, synonyms, best bets, and managed properties; plan information management policies; plan managed site structures; plan term sets
Design a logical architecture
Plan application pools; plan web applications; plan for software boundaries; plan content databases; plan host-header site collections; plan zones and alternate access mapping
Plan SharePoint Online (Office 365) deployment
Evaluate service offerings; plan service applications; plan hybrid search scenarios; plan site collections; plan customizations and solutions; plan security for SharePoint Online; plan for SharePoint Online admin roles; plan networking services for SharePoint Online

Plan security
Plan and configure authentication
Plan and configure Windows claims authentication; plan and configure identity federation; configure claims providers; configure OAuth authentication; plan and configure for anonymous authentication; configure connections to ACS
Plan and configure platform security
Plan and configure security isolation; plan and configure services lockdown; plan and configure general firewall security; plan and configure antivirus settings; plan and configure certificate management
Plan and configure farm-level security
Plan rights management; plan and configure delegated farm administration; plan and configure delegated service application administration; plan and configure managed accounts; plan and configure blocked file types; plan and configure web part security

Install and configure SharePoint farms
Create and configure enterprise search
Plan and configure search topology; plan and configure result sources; plan and configure crawl schedules; plan and configure crawl rules; plan and configure crawl performance
Create and configure Managed Metadata Service application (MMS)
Configure managed service application proxy settings; configure content type hub settings; configure sharing term sets; plan and configure content type propagation schedule; configure custom properties; configure term store permission
Create and configure User Profile Service application (UPA)
Configure UPA application; setup My Sites and My Site hosts; configure social permissions; plan and configure sync connections; configure profile properties; configure audiences

Create and configure web applications and site collections

Provision and configure web applications
Create managed paths; configure HTTP throttling; configure List throttling; configure Alternate Access Mappings (AAM); configure authentication provider; configure SharePoint Designer settings
Manage search
Manage result sources; manage query rules; manage display templates; manage Search Engine Optimization (SEO) settings; manage result types; manage search schema
Manage taxonomy
Manage site collection term set access; manage term set navigation; manage topic catalog pages; configure custom properties; configure search refinement; configure list refinement

Maintain core SharePoint environment
Troubleshoot SharePoint environment
Establish baseline performance; perform client-side tracing; perform server-side tracing; analyze usage data; enable developer dashboard; analyze diagnostic logs

Plan business continuity management
Plan for SQL high availability and disaster recovery
Plan for SQL Server clustering; plan for SQL Server Always-On; plan for SQL Server Log Shipping; plan for SQL Server mirroring; plan for storage redundancy; plan for login replication

Plan SharePoint environment
Plan and configure search workload
Plan and configure search result relevancy; plan and configure index freshness; plan and configure result sources; plan and configure end-user experience; plan and configure search schema; analyze search analytics reports; plan and configure result throttling
Plan ECM workload
Plan and configure E-Discovery; plan and configure document routing; configure co-authoring; plan and configure record disposition and retention; plan large document repositories; plan and configure software boundaries

Upgrade and migrate SharePoint environment
Upgrade site collection
Perform health check; analyze and resolve health check results; plan and configure available site collection modes; plan and configure site collection upgrade availability; plan and configure EVAL mode; plan and configure site collection upgrade throttling

Create and configure service applications
Create and configure App Management
Create and configure App Store; create and configure subscriptions; configure marketplace connections; configure DNS entries; configure wildcard certificates
Configure service application federation
Plan services to federate; perform certificate exchange; manage trusts; manage service application permissions; publish service applications; consume service applications

Manage SharePoint solutions, BI, and systems integration
Plan and configure BI infrastructure
Plan and configure performance point; plan and configure reporting services; plan and configure PowerPivot; plan and configure Excel Services; plan and configure Power View; plan and configure BI security
Question No : 1 - (Topic 1)
You need to implement corporate sizing and performance guidelines for general usage scenarios.
Which three actions should you perform? (Each correct answer presents part of the solution. Choose three.)

A. For the Remote BLOB Storage (RBS) storage subsystem on network attached storage
(NAS), limit the maximum time-to-first-byte (TTFB) of any response from the NAS to 100 milliseconds.

B. Limit the maximum size of each content database to 4 TB.

C. For the Remote BLOB Storage (RBS) storage subsystem on network attached storage
(NAS), limit the maximum time-to-first-byte (TTFB) of any response from the NAS to 20 milliseconds.

D. Limit the number of documents in each document library to 20 million.

E. Limit the number of documents in each content database to 10 million.

F. Limit the maximum size of each content database to 200 GB.

Answer: C,E,F


Question No : 2 - (Topic 1)
You need to ensure that service applications meet the technical requirements by using the least amount of administrative effort.
What should you do?

A. Use the Farm Configuration Wizard to add service applications.
B. Use Windows PowerShell to configure service applications.
C. Use the SharePoint Products Configuration Wizard to complete the server configuration.
D. In Central Administration, manually create each service application.

Answer: B

Question No : 3 - (Topic 1)
You need to ensure that content authors can publish the specified files.
What should you do?

A. Create multiple authoring site collections. Create a site that contains lists, document
libraries, and a Pages library. Create an asset library in a new site collection, and enable
anonymous access to the library on the publishing web application.

B. Create multiple authoring site collections. Create a site that contains lists, document
libraries, and a Pages library. Create an asset library in the authoring site collection, and
enable anonymous access to the library on the authoring web application.

C. Create one authoring site collection. Create a site that contains multiple lists, document
libraries, and Pages libraries. Create an asset library in a new site collection, and enable
anonymous access to the library on the publishing web application.

D. Create multiple authoring site collections. Create a site that contains multiple lists,
document libraries, and Pages libraries. Create an asset library in a new site collection, and
enable anonymous access to the library on the publishing web application.

Answer: B


Wednesday, February 24, 2016

650-157 ISIES Cisco IronPort Security Instructor - Email Security

This exam tests your skills in guiding students to recognize email compliance and security requirements for an enterprise. You also will learn to help students design and integrate a solution into a medium to large network environment. With this certification, you can deliver email security courseware, troubleshoot the laboratory, and advise customers about email security solutions that are outside of the course material.

Exam Topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Monitoring
Incoming Mail Policies
Outgoing Mail Policies
Security Services
Networking
System Administration
Troubleshooting and Support
Command Line
Training Lab Administration

 


QUESTION 1
In the default settings, which of the following sender groups will match on a reputation score of+2?

A. BLACKLIST
B. WHITEUST
C. SUSPECTLIST
D. RELAYL1ST
E. UNKNOWNUST

Answer: E

Explanation:


QUESTION 2
Select two filters that come directly before and after the content filter in the email pipeline.

A. Message Filter
B. Reputation Filter
C. Anti-Spam
D. Outbreak Filters
E. Anti-Virus
F. RSA DLP

Answer: D,E

Explanation:


QUESTION 3
How would you configure the Recipient Access Table to accept all subdomains and the root
domain mydomain.com?

A. One entry: mydomain.com
B. Two entries: mydomain.com and '.mydomain.com
C. Two entries: mydomain.com and .mydomain.com
D. One entry: "mydomain.com

Answer: C

Explanation:


QUESTION 4
An enterprise has two email domains but only one is covered by their LDAP directory. Of the
following, which is the best method to address this?

A. Disable LDAP verification in the HAT
B. Remove LDAP Acceptance from the incoming listener
C. Create a mail policy for this domain that skips LDAP Accept checks.
D. Configure Bypass LDAP Accept in the RAT

Answer: D

Explanation:


QUESTION 5
Which one of the following commands is the "Administrator Role" restricted from exercising?

A. upgrade
B. shutdown
C. suspend
D. reload

Answer: A

Explanation:
upgrade ( however, starting AsyncOS 7.5 this has changed )
( ref
:http://www.cisco.com/en/US/docs/security/esa/esa7.5/ESA_7.5_Configuration_Guide.pdfStarting
in AsyncOS 7.5, administratorscan perform system upgrades, create
clusters, and join appliances to existing clusters)

Saturday, March 7, 2015

How to tick off your employees with tech

Even those resigned to integrating work and personal lives get mad about emails, texts after leaving office, UT Arlington study finds

While you might think being "always on" is just a way of life these days, new research from the University of Texas at Arlington shows that people do get angry about texts and emails from the office when they're not on the clock.

The researchers surveyed 341 working adults -- found via Facebook, LinkedIn and Twitter -- and tracked their feelings over a 7-day period when they opened electronic work messages away from the office. (If you feel left out, take our poll below.)

UT Arlington's Marcus Butts: "People who were part of the study reported they became angry when they received a work email or text after they had gone home."

Marcus Butts, UT Arlington associate professor in the College of Business’ Department of Management, is lead author on a study titled “Hot Buttons and Time Sinks: The Effects of Electronic Communication during Nonwork Time on Emotions and Work-Nonwork Conflict" recently published in the Academy of Management Journal. William Becker, TCU assistant professor of management, and Wendy Boswell, management professor at Texas A&M University, joined Butts in the study.

Employees most peeved about after-hours messages were those who actually attempted to draw a line between work and personal lives, according to Butts, who was inspired to research the topic after seeing his wife receive such post-work communications from her employer. “The after-hours emails really affected those workers’ personal lives,” he said in a statement.

Though Butts said even those people who do integrate work and life got mad when they received after-hours messages from work.

The study includes recommendations for employers, such as how to word after-hours messages if you really must send them and restricting some communication for face-to-face interactions.

Best Microsoft MCTS Certification, Microsoft MCITP Training at certkingdom.com

Friday, April 19, 2013

Why a 7-inch Surface tablet would be a mistake for Microsoft

Rumors have begun circulating that Microsoft is working on a 7-inch version of its Surface tablet. I'm not convinced the company should even bother.

For the past couple of weeks, the web has been buzzing with rumors and speculation that Microsoft is working on a 7-inch version of its Surface Tablet. There has been no official word from Microsoft, of course, but if you look at current market trends, introducing a smaller tablet would seem to make a lot of sense. The popularity of the iPad Mini, Kindle Fire and Google’s Nexus 7 are clear indicators that consumers are interested in smaller tablets, and Microsoft surely wants a piece of the action.

Microsoft is in somewhat of a unique situation, however. Not only does the company already have a slew of hardware partners it probably shouldn’t anger any further, but it technically has two mobile operating systems to choose from, Windows RT and Windows 8. Although Windows RT and Windows 8 look similar, the former lacks compatibility with legacy x86 Windows applications, while the latter has somewhat steeper hardware requirements to run smoothly. And therein lies the rub.

A 7-inch Surface Tablet would be a tougher sell than the original.
If history is any indicator, and Microsoft is actually working on its own branded 7-inch tablet, it will most likely run Windows RT. Unfortunately, Windows RT hasn’t exactly been the darling of consumers or the tech community. In fact, many experts are calling for Microsoft to just kill off RT altogether and focus solely on Windows 8 for tablets. With Intel’s current x86-compatible SoCs already offering better performance and similar battery life than the ARM-based alternatives for Windows RT, it doesn’t make a whole lot of sense to continue expending resources on Windows RT. And if rumors hold true, Intel’s upcoming Bay Trail-based SoCs should only push RT further into oblivion.

The alternative is to produce a Windows 8-based, x86-compatible, 7-inch tablet. But I can already hear the tech press complaining now. They’ll say things like “Desktop mode is useless on a 7-inch tablet,” “You’ll be paying for features you won’t use,” and “There aren’t enough Windows 8 apps,” and so on. Whether everyone feels the same way or not, information and reviews full of caveats about a product don’t exactly instill consumer confidence and foster success.

Microsoft has taken such a beating lately that I’m of the opinion they shouldn’t bother with their own 7-inch tablet. Unless they hit an absolute home run on the hardware and market the device creatively alongside an enticing software promotion, there’s little chance the product will be well received. Microsoft should focus on bettering Windows 8 and its successors, and let its hardware partners introduce new tablet form factors.

Best Microsoft MCTS Certification, Microsoft MCITP Training at certkingdom.com


Tuesday, April 9, 2013

70-431 Q&A / Study Guide / Testing Engine / Videos


QUESTION 1
Certkingdom has hired you as their Database administrator. You create a database on named
Development on ABC-DB01 that hosts an instance of SQL Server 2005 Enterprise Edition.
You perform weekly maintenance and conclude that the Development database growing at about
100 MB on a monthly basis. The network users started complaining about poor performance of
queries run against the database.
There is 2GB RAM installed on DB01 and the database consumes 1.6 GB of RAM.
How would you determine whether additional RAM should be acquired for ABC-DB01?

A. You should consider monitoring the SQL Server: Memory Manager – Target Server Memory
(KB) Page Splits/sec counter in System Monitor.
B. You should consider monitoring the SQL Server: Buffer Manager counter in System Monitor.
C. You should consider monitoring the System – Processor Queue counter in System Monitor.
D. You should consider monitoring the SQL Server: Access Methods – Page Splits/sec counter in System Monitor.

Answer: B

Explanation: The SQL Server: Buffer Manager object is utilized to view the information related to
bottlenecks.


QUESTION 2
You create a database on ABC-DB01 that is running an instance of SQL Server 2005 Enterprise Edition.
Certkingdom recently suffered a power outage to the building which forces you to restart ABC-DB01
which now fails to start the SQL Server (MSSQLSERVER). Certkingdom wants you to troubleshoot
the service failure.
What must be done to determine the cause of the service start failure?

A. You should consider reviewing the Event Viewer logs listed below:
The Event Viewer Applications log.
The Event Viewer System logs.
Microsoft Notepad should be utilized to manually view the Microsoft SQL
Server\MSSQL.1\MSSQL\LOG\ErrorLog file.

B. You should consider reviewing the Event Viewer logs listed below :
The Event Viewer Windows logs.
The Event Viewer Setup logs.
The Event Viewer Application log.

C. You should consider reviewing the Event Viewer logs listed below :
The Event Viewer Forwarded Event logs.
The Event Viewer Hardware events.
The Event Viewer Security log.

D. You should consider reviewing the Event Viewer logs listed below :
The Event Viewer Setup Events logs.
The Event Viewer Windows logs.
The Event Viewer Applications and Services logs.

Answer: A


QUESTION 3
Certkingdom has recently opened an office in Perth where you work as the database administrator.
The Certkingdom database infrastructure runs on computers utilizing SQL Server 2005 Enterprise
Edition. You create a Import database with a backup schedule configured in the table below:



The Imports database contains a table named incoming which was updated a week ago. During
the course of the day A network user informs you that a table has been dropped from the Imports
table at 16:10. Certkingdom wants the incoming table restored to the Imports database.
What must be done to restore the table using minimal effort and ensuring data loss is kept to a minimum?

A. You should consider restoring the database from the recent deferential backup.
B. You should consider having the differential of Monday and snapshot backup from Tuesday restored.
C. You should consider deletion of all differential and database snapshots except the recent backup.
D. You should consider having the database table recovered from the recent database snapshot.

Answer: A


QUESTION 4
Certkingdom hired you as the network database administrators. You create a database named
Customers on ABC-DB01 running an instance of SQL Server 2005 Enterprise Edition.
A custom application is used to access and query the database. The users recently reported that
the custom application experiences deadlock conditions constantly.
How would you determine which Server session ID is related to the deadlocks?
What must be done to observer the SQL Server session ID involved with the deadlock scenario?

A. You should consider monitoring the SQL Server Profiler to monitor Error and Warning events.
B. You should consider monitoring the SQL Server Profiler to monitor Lock Deadlock Chain events.
C. You should consider monitoring the SQL Server Profiler to monitor Objects.
D. You should consider monitoring the SQL Server Profiler to monitor performance.

Answer: B


QUESTION 5
You are the system administer of a SQL Server 2005 Enterprise Edition server named DB01 that
uses Windows Authentication mode. Certkingdom uses a custom developed application for running
queries against the database on DB01. Users complain that the custom application stops
responding. Yu notice that the CPU utilization at 100% capacity.
You then try to connect to DB01 by utilizing the SQL Server Management Studio but DB01 still
does not respond. Certkingdom wants you to connect to ABC-DB01 to determine the problem.
What should be done to successfully determine the problem?

A. You should consider utilizing the osql –L command from the command prompt.
B. You should consider utilizing the sqlcmd –A command from the command prompt.
You could additionally use SQL Server Management Studio to access Database Engine Query for
connecting to DB01 with the SQL Server Authentication mode.
C. You should consider utilizing the osql –E command from the command prompt.
D. You should consider utilizing the sqlcmd –N command from the command prompt.
E. You should consider utilizing the sqlcmd –R command from the command prompt.

Answer: B

Explanation: The sqlcmd –A command is utilized to ensure that a dedicated administrative connection is utilized.


Friday, April 5, 2013

Microsoft's Patch Tuesday for April to address Windows 8 vulnerabilities

One patch may be the first ever for Web Apps 2010

Windows 8 and Windows RT are subject to critical vulnerabilities that will be addressed on Microsoft's Patch Tuesday next week, both by virtue of supporting Internet Explorer 10.

The bulletin for the vulnerabilities addresses similar problems in all versions of Internet Explorer from IE6 through IE10. That means affected operating systems include XP, Vista, Windows 7 and Windows 8.

"This is one of the few bulletins this month that has a critical impact on the current code, hitting Windows 8, Windows RT and Windows 7 with a critical remote code execution issue," says Paul Henry, a security and forensic analyst at Lumension. "We recommend that this bulletin be your first patch and you should update Internet Explorer while you're at it."

Browser vulnerabilities can lead to exploits being downloaded from infected websites that allow executing remote code on affected machines. The vulnerability affects all Windows desktops, "making it very much the bulls-eye for would be attackers," says Alex Horan, a senior product manager at CORE Security.

There is second critical bulletin this month that affects Windows XP, Vista and Windows 7. "This bulletin does not affect Windows 8 or RT, but will likely still impact a lot of people because many have not yet upgraded to those operating systems," Henry says.

Seven more bulletins are rated important, which means they could be exploited to compromise user data. One of those affects Windows Defender, which is part of the security package in Windows 8 and Windows RT. "Windows Defender is an important security component for the new operating systems, so it's a little concerning to see it impacted here, even if only at an 'important' rather than critical level. If you're running either of those systems, I would patch this important bulletin first," says Henry. It's not clear what the issue is with Windows Defender.

Another bulletin rated important "may also represent one of the first reported vulnerabilities for Microsoft Office Web Apps 2010, which would be significant in and of itself," Horan says.



Best Microsoft MCTS Certification, Microsoft MCITP Training at certkingdom.com

Tuesday, March 19, 2013

Microsoft nudges Office 365 Home users to the cloud

Cloud-based subscription service for Office 365 Home Premium offers good value and convenience

Microsoft has been dishing out various flavors of Office 2013 since November 2012, when enterprises with volume license plans got first access to the finished software. In mid-January, employees at those companies could buy a discounted copy as part of Microsoft's Home Use Program. And Microsoft recently took the wraps off Office 365 Home Premium, which we took a look at.

Office 2013 is available at retail at prices ranging from $139 to $399 for use on a single PC. But Microsoft's pricing model, which allows users to install Office 365 Home Premium on a total of five PCs, Macs or Windows tablets for $8.34 per month or $99.99 a year, is clearly geared toward getting individuals and businesses to adopt Office 365 services. (Watch a slideshow version of this story.)

Office 365 Home Premium includes downloadable versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, and Publisher. And, in addition to the five PCs, apps can be temporarily streamed to other devices on demand or you're able to do light editing with Web App versions of the software - both options don't count against your license tally.

Office 2013: Everything IT needs to know

The math works out like this: If you're part of a large family or an independent business person with multiple systems, Office 365 could save you decent money compared to the minimum $139 cost (Home and Student) of buying the software for each computer; further, at that price, you don't get Outlook, Access and Publisher. And to make subscriptions more enticing, Office 365 Home Premium includes 20GB of SkyDrive online storage and 60 minutes a month of Skype international calling (together valued at about $160 per year).

And now some of the nuts and bolts. Office 365 Home Premium is technically a cloud service. You sign in to Office.com to manage your subscription, and documents are stored in SkyDrive by default. But the Office applications are still installed on your PC. The point Microsoft emphasizes is that the latest Office 2013 version will automatically download when you're online - and the company is committed to a quarterly cycle of bug fixes and enhancements. Put another way, no more manually installing fixes, security patches and service packs - and reduced wait time for new features.

Easy to manage, easy to use

Getting started with Office 365 Home Premium is simple. I visited the setup website, entered my product key, logged in, and selected the option to install the software. After about 20 minutes, the full Office 2013 suite had downloaded and was ready to use.

The My Account page lets you install Office on additional systems, deactivate a computer, and perform other tasks, such as activating your Skype World minutes. It's probably no surprise, but Office requires Windows 7, Windows 8, or Mac OS X version 10.5.8 or higher. Microsoft previously released Office for Windows Phone 8 (preinstalled on Windows Phone 8 handsets). However, the company is not talking about any plans for native Office apps on Apple iOS or Android.

Even so, I had good results editing Word docs and PowerPoint presentations on a third-generation iPad using the Web apps through Google Chrome browser.

Significantly, when you use Office - whether on a Windows PC, tablet or phone - formatting and styles remain intact between devices. I found documents retain their fidelity across hardware. Moreover, my default settings (such as fonts) were maintained no matter which system I used for editing.

Your main My Office page also serves as portal into your documents stored on SkyDrive. From here you also launch Office on Demand (Microsoft's Click-2-Run technology) - a process that takes less than five minutes to download and install one application, such as Word. This could be valuable if you need to use a PC that doesn't have Office installed. When you're done, just close the application and it's removed from the PC. Also notable, this process does not disturb any installed earlier versions of Office, such as 2010.
Sleek and simple design

Microsoft has been very aggressive in showcasing Office through various preview versions, so there weren't any real surprises with the shipping of Office 2013 applications - mainly a few cosmetics to improve usability. Still, it's worth recapping some of the major changes from Office 2010 and prior. Office 365 was made for Windows 8, and I tested Home Premium on a variety of desktop and laptops (both touch and non-touch) running Windows 8 Professional and Enterprise. Office 365 has the same beautiful design that's clean and user focused - devoid of extraneous animations and screen clutter.

When run in tablet mode, applications have larger touch points and more streamlined ribbon menus that free screen real estate and improve usability.

One of the more valuable new features of Microsoft Word 2013, I feel, is the ability to edit PDF documents; Word makes content (such as paragraphs, lists and tables) act like Word documents. Read mode automatically reflows text into columns to fit the screen, which is great for small screens. I also found tap-and-zoom features helpful to enlarge tables and images within documents; you can also expand and collapse sections, which makes working with large documents easier.

Besides one place to store documents, I quickly found SkyDrive improves collaboration. For example, I provided colleagues with a link to one document and we could all contribute edits. Although Microsoft promotes this feature as useful for family members working on personal documents, such as a vacation agenda, there's potential for sharing work documents. This feature seems a bit behind Google Docs, which permits live simultaneous editing by multiple people. In the case of Word, you have to save your document before you can see edits by others - but that's a slight inconvenience given the superior formatting and other features of Word.

The revamped Excel does a better job learning your data entry patterns and auto completing the remaining information. Then, Excel suggests PivotTables for the best way to summarize your data. Additionally, I appreciated the way Excel recommends the best charts based on patterns in your data.

PowerPoint Presenter View was one of the first features Microsoft demonstrated last summer, and it continues to be one of the most valuable additions. When working with a second screen (such as a projector) this behind-the-scenes tool let me see upcoming slides and notes, while my audience viewed the actual presentation.

And co-authoring is possible with PowerPoint, just like Word. I worked on a presentation with the desktop Office software while a colleague made changes through the PowerPoint Web app in a browser - and the formatting of the final was perfect.

Access isn't typically given a lot of credit, but it delivers some impressive ways to organize your life and business. Access 2013 opens existing desktop databases (ACCDB and legacy MDB files). When creating new databases, Access handles the complexities of building fields, rules, and relationships. The one disadvantage of Home Premium is that you can't host your databases online; for that, you need Office 365 Enterprise, where the databases are published to SharePoint Online. For that reason, a product such as FileMaker would be more appropriate for putting personal-type databases on the web.
Apps to Go

It seems no cloud solution is complete without a supporting ecosystem. And much like Windows 8 has an App Store, Office 365 features an Office Store, which you access through your Office.com account. Once you select an app from the store, it's quickly loaded into the supported Office product through its ribbon bar.

There's a smattering of Apps for Office right now, most of them free, and the majority generally useful. For instance, the free Merriam-Webster dictionary works in Word, Excel and Outlook. But, like any store, some offerings have limited value. LegalZoom, for instance, only directs you to their web site, where you have to purchase one of their services.

With Windows 8, Microsoft proved it's willing to take big risks - from extensive user interface changes to architecting the product for multiple form factors. The same bold moves are apparent with Office 365. The applications in this suite, already among the best in class, now operate easier and have some productivity improvements.

Microsoft is clearly no novice to cloud computing - with years of experience in e-mail (now Outlook.com) and Office 365 for business. The fundamental question is if consumers are ready (and are willing to pay) for the next leap and subscribe to Office 365 Home Premium.

In Microsoft's view, the economic equation adds up to an easy choice, especially if you want the latest software and have multiple devices. And I generally agree. The company says it's committed to rapid updates and feature enhancements - and has invested heavily in sophisticated systems to track bugs and help with rapid development. In itself, that's representative of the new thinking that's been happening within Microsoft for a while.

But for those with one or two PCs and who don't need the latest features - and that may be a large audience - these potential buyers may be satisfied with older Office software, or Google Docs and other free alternatives. There's also pressure from Box, Dropbox and similar cloud storage vendors. As a result, Microsoft's success with Office 365 Home Premium is not a given, but the company will likely get a good number of users switching to subscriptions.

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Tuesday, February 19, 2013

Microsoft's Outlook.com comes out of preview phase

Microsoft's Outlook.com comes out of preview phase
Hotmail users will be upgraded to the new email service by summer

Microsoft has moved its email service Outlook.com out of the preview phase, and plans a marketing campaign to boost its adoption worldwide.

The service, which claims 60 million active users since the preview was released last July, will soon start to upgrade Hotmail users to the new service, David Law, director of product management at Outlook.com, wrote in a blog post on Monday.

At launch of the preview, Microsoft said Outlook.com would eventually replace Hotmail. The migration of Hotmail users, which will be completed by summer, will be seamless, and users' @hotmail.com email address, password, messages, folders, contacts, rules, vacation replies, and other features will stay the same, with no disruption in service, Law wrote. He did not specify a date when the transition would be complete. Users won't have to switch to an @outlook.com address if they prefer not to, he added.

Microsoft is also launching a large-scale marketing campaign to promote the service worldwide, stating that it is confident that Outlook.com is ready to scale to a billion people.

"A number of people have expressed appreciation that Outlook.com replaces advertising with the latest updates from Facebook or Twitter when they're reading email from one of their contacts," Law wrote. On an average, people saw 60% fewer ads when using Outlook.com because they now get much more relevant updates from their friends, he added.

Microsoft launched recently a campaign against Gmail in the U.S., targeting Google's alleged practice of going through the contents of all Gmail messages to sell and target advertisements. The "Don't Get Scroogled by Gmail" campaign on Microsoft's Scroogled.com promotes Outlook.com as an alternative to Gmail. Microsoft asked users to sign a petition to stop Google from going through personal email to sell ads.

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